1. Has the quality of health care declined or improved as a result of managed he

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1. Has the quality of health care declined or improved as a result of managed health care. Explain. Either share a personal experience or describe a possible scenario to illustrate your point.
2.What is an HMO? How does it differ from a PPOWhat is an HMO? How does it differ from a PPO?
3.Describe one concept that distinguishes holistic communication from therapeutic communication. How could these types of communication be used in nursing practice?Describe one concept that distinguishes holistic communication from therapeutic communication. How could these types of communication be used in nursing practice?

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