TASK: You are to write a properly prepared and formatted Letter. You and/or you

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TASK: You are to write a properly prepared and formatted Letter. You and/or your company provided extremely poor customer service. Your Letter is an attempt to correct.
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SPECIFICS:
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Use 12-point font.
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Be super creative and original.
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Have a properly setup Cover Page. Refer to your text.
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Your Letter needs to be sincere and demonstrate empathy.
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You absolutely must use correct spelling, punctuation, and grammar. Follow correct sentence and paragraph order requirements.
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Ensure your Letter is prepared and formatted as demonstrated in your textbook.
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Chapters 3, 5, 6 & 9 will help you. As well, Reference Chapter A is essential.
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You will be graded on both Content & Presentation.
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Ensure you sufficiently edit, rewrite, re-edit, and proofread. After which, edit again. Reviewing from hardcopy enhances editing.

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